FREQUENTLY ASKED QUESTIONS

SHIPPING

We will choose the most cost-effective shipping carrier based on the items ordered and their destination, typically USPS for products and UPS for the Tabiji Eggshells. Current shipping delays range from 1.5 - 2 weeks because of high carrier demand, though most packages arrive earlier. You will receive a tracking number as soon as your order has been shipped. Please allow an additional 2-3 days for custom framing of Tabiji Eggshells.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

Please contact wendy@wendylewtoda.com before placing your order if you need expedited shipping or are shipping outside the continental US. Do not place your order through the site.

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations.

RETURNS/EXCHANGES/REFUNDS

We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints and artwork products are packaged carefully and arrive safely at their destination.
If your prints or products arrive damaged and need to be replaced, please keep all packaging and contact wendy@wendylewtoda.com with your order number for further instructions.

CAN I CANCEL MY ORDER?

All sales are final after 24 hours. Please contact wendy@wendylewtoda.com within that time if you need to cancel your artwork/product order.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

Processing a refund can take up to 7-10 business days.

FREQUENTLY ASKED QUESTIONS

SHIPPING

RETURNS/EXCHANGES/REFUNDS

OTHER QUESTIONS:

Contact

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